Below shows Discovery state stuck on “Active”. We go to the ECC Queue, and filter out all the processed items to verify there is nothing still in the “ready” or “processing state….

Here is a successful discovery that discovered 3 devices with two activities showing “Identified, ignored extra IP” messages. That’s because a CMDB CI record was created for “al1winmid” on the first IP…

The classification phase is the first phase where Discover tries to use credentials specified in Discovery Credentials. Problems here are often associated with using the incorrect user account or incorrect user account…

ServiceNow Discovery is a tool that finds devices on your network, gets detailed information about them, and stores that information in the database. Discovery is performed using Probes and Sensors. Probes: They…

The ServiceNow Discovery application finds computers and other devices connected to an enterprise’s network. When Discovery finds a computer or device, it explores the device’s configuration, provisioning, and current status and updates…